Claims Services

We are available 24 hours a day; 365 days a year. Our Emergency Hotline makes our Claims Department available to you when you need us. Whether the emergency is a property loss, motor vehicle accident or a work related injury, a claim specialist will be there for you with information and direction. This allows for prompt claim processing and reduces the anxiety and inconvenience on the part of our insureds and claimants.

Our Claims Departments Provide:
  • 24 Hour claims service - available for all Claim Emergencies
    • (888) 576-2438 (Monday to Friday 7:30 am to 5:00 pm, except holidays)
    • After Hours: (800) 945-7120 - (After hours, holidays and weekends)
  • Investigations with the use of both internal and field investigators
Property/Auto/Liability
  • Direct Repair Network available for the convenience of our insureds
  • On-site computerized estimates - for auto and property claims
Workers Compensation
  • Aggressive Cost Containment Strategies:
    • Pharmacy Drug Card Program
    • Medical Bill Review
    • Durable Medical Equipment Program
    • Medical Diagnostic Testing Program
    • In House Telephonic Nurse Case Managers
    • Utilization Review, Retrospective and Prospective Claim Management Strategies
  • Specialized Return to Work Programs
  • Workers Compensation Claims Kit


Society Insurance
150 Camelot Drive
PO Box 1029
Fond du Lac, WI 54936-1029

Phone: 1-888-5-SOCIETY (1-888-576-2438)
Fax: (920) 922-0747