Workers Compensation Claims

We are dedicated to facilitating and assisting throughout the entire claim process, from claim reporting to closure, by using the three Cs: knowledgeable Customer service, Cost containment, and through the use of our Claims Kit.      
                                                                                              

Customer Service

We strive to provide excellent customer service for policyholders and injured workers.

• Sensitive to the needs of policyholders and injured workers
• Understand our niche market through years of experience and acquired knowledge
• Investigate claims promptly and thoroughly, paying what is rightfully owed
• Exceed expectations overall in survey results from policyholders and injured workers

Cost Containment

By using a variety of programs, we attempt to keep the costs low for our policyholders while providing the best care possible for injured workers.

• Utilize proactive and specialized return to work programs
• Offer medical cost savings for prescriptions, medical equipment, diagnostic testing, and physical therapy
• Provide in house nurse case management

Claims Kit

This an excellent tool to help our customers understand the whole claim process and offer ongoing assistance.

• Information for filing a claim, including first report of injury form
• Variety of checklists to assist policyholders and injured workers with the claim process
• Overview of cost containment programs and return to work strategies
• Download the Workers Compensation Claims Kit

How do I report a claim?

Statistics have shown that the duration and costs of claims are reduced when claims are promptly reported.  We give you several ways to report your claim.  The easiest and fastest way is by telephone.  The telephone call allows us to obtain any additional information that may be needed to assist us in the thorough investigation of the claim.

• During regular business hours (8 a.m. to 5 p.m. Monday - Friday), call  us to report your claim at 888-576-2438
• After hours, holidays, and weekends call our 24-hour Emergency Claims number at 800-945-7120
• You may fax your completed First Report of Injury to 920-922-1071

In the interest of time, we encourage you to consider using one of the above methods for reporting all claims that involve any loss of time, complex medical issues, or debatable facts.  If you choose, you may also mail your completed First Report of Injury to:


Please keep your agent in mind when filing a claim.  Agents serve as an excellent resource for all claims-related issues.

How do I contact my adjuster?

If you know the name of your claims representative, see our Workers Compensation Phone and E-mail List for the contact information for that individual.

OR

Send an e-mail to your team leader:

Wisconsin: jputzer@societyinsurance.com or dmiller@societyinsurance.com
Illinois:  mzajicek@societyinsurance.com
Indiana:  tschneider@societyinsurance.com
Iowa: skelderman@societyinsurance.com
Department mailbox: wcclaims@societyinsurance.com