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Updates for our customers

When the needs of others are the greatest, our efforts are the strongest. At Society, this statement defines our core value of 'Customer Focus' and helps guide our actions every day. We are committed to working hard to find solutions for our customers.


Flexible Pay Plans

Society assisted policyholders by suspending the cancellation of policies due to non-payment of premium beginning in March and extending through June 30, 2020. Be assured we will continue to work with you and your agent to provide reasonable payment plans based on your cash flow.

If you haven't done so already, please contact our Premium Receivables Department if you require special payment arrangements. Our representatives will be happy to discuss options for bringing your account current within a reasonable timeframe. Email or phone 888-576-2438, ext. 5522. 

Delivery Flexibility

Our intent is to be as flexible as possible in this changing environment - and we understand that may include alternative methods of food service. If there is interest in delivery coverages, please reach out to your agent to understand the options.

Workers Compensation Payroll Reduction

We will accept endorsement requests for reductions in payroll from your agent after they have confirmed the reduction with you.


Please contact your agent for questions on claims or please read our step-by-step guide on reporting a property, auto or liability claim or workers compensation claim. Still can't find an answer to your question? Call us at 888-5-SOCIETY. We'll be happy to help.

Additional Resources:

These links are being provided as a convenience and for informational purposes only; they do not constitute legal advice or an endorsement or approval by Society Insurance of any of the statements, or opinions, or content of the organization. Society Insurance bears no responsibility for the accuracy or content of linked or cited material.