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Policyholder Resources

To all our insureds regarding Illinois Department of Insurance December 4, 2018 Company Bulletin 2018-12:
Suspension of Cancellation, Non-renewal and Premium Payments

Due to recent significant storms impacting Christian County, Society Insurance will implement the following safeguards for all lines of business for affected policyholders:

  • Moratorium on cancellations and non-renewals
  • Insurance-related time-period extensions
  • Time-period extension for repairs
  • Refraining from cancellations or non-renewals on affected property
  • Other exceptions to policy or contract requirements or rating or underwriting rules
Click here for details in Company Bulletin 2018-12. Should you have questions, contact our billing department toll-free at 888-576-2438, ext. 5522 or the claims department toll-free at 888-576-2438, ext. 5514.

To file a complaint regarding any disaster-related dispute or issue, contact the Department’s toll-free complaint hotline at 1-866-445-5364, or file a complaint online at:

Dig into the Details

If you’re like us and believe the biggest differences come from the smallest details, check out our regularly updated blog and case studies and whitepapers to read about the latest safety developments and cutting-edge risk control strategies. We have a wealth of real-world tips and cost-saving solutions that you can easily put into place.


We make paying your bill a breeze using our simple and secure online payment system. Don’t want to pay online? Take advantage of our other payment options! We also offer a variety of payment plans to help you manage costs according to your needs.

Premium Audit

What is a premium audit and what can you do to prepare for it? We’ll explain, as well as lay out the different types of premium audits. For more details, you can also download our audit pamphlet.